Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific legal products.
All Systems Operational
Westlaw US
Operational
Westlaw US
Operational
Westlaw UK
Operational
Westlaw UK
Operational
Westlaw Canada
Operational
Westlaw Canada
Operational
CoCounsel Core
Operational
CoCounsel Core
Operational
CoCounsel Drafting
Operational
CoCounsel Drafting
Operational
Practical Law US
Operational
Practical Law US
Operational
Practical Law UK
Operational
Practical Law UK
Operational
Practical Law Canada
Operational
Practical Law Canada
Operational
CLEAR
Operational
CLEAR
Operational
CLEAR API
Operational
CLEAR Batch
Operational
Legal Tracker
Operational
Legal Tracker - US
Operational
Legal Tracker - AUS
Operational
Legal Tracker - UK
Operational
Legal Tracker - GER
Operational
Legal Tracker - CAN
Operational
HighQ
Operational
APAC HiqhQ (Collaborate)
Operational
APAC HiqhQ (Publisher)
Operational
CAN HiqhQ (Collaborate)
Operational
CAN HiqhQ (Publisher)
Operational
EMEA HiqhQ (Collaborate)
Operational
EMEA HiqhQ (Publisher)
Operational
OFFSHORE HiqhQ (Collaborate)
Operational
OFFSHORE HiqhQ (Publisher)
Operational
UAE HiqhQ (Collaborate)
Operational
UAE HiqhQ (Publisher)
Operational
UK HiqhQ (Collaborate)
Operational
UK HiqhQ (Publisher)
Operational
USA HiqhQ (Collaborate)
Operational
USA HiqhQ (Publisher)
Operational
Contract Express
Operational
APAC Contract Express
Operational
CAN Contract Express
Operational
EMEA Contract Express
Operational
OFFSHORE Contract Express
Operational
UAE Contract Express
Operational
UK Contract Express
Operational
USA Contract Express
Operational
Self-Service Portal
Operational
Self-Service Portal
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Update of the HighQ SSO Certificate Mar 15, 2026 03:00-07:00 CDT
Maintenance Window: 15 March 2026 08:00 - 12:00 UTC
Impact: Intermittent outage for HighQ AD FS Single Sign-On and HighQ Hub
Scope: All
The Single Sign-On certificate for HighQ Hub is due to expire on 19 March 2026. Our team will install and activate the new certificate on 15 March during this maintenance window.
If your organisation uses Active Directory Federation Services (AD FS) for SSO, you will need to update your AD FS federation metadata after the new certificate has been deployed.
No customer action is needed if you use TR Account Authentication or do not use AD FS for SSO.
Posted on Feb 25, 2026 - 07:46 CST
Impact: Intermittent outage for HighQ AD FS Single Sign-On and HighQ Hub
Scope: All
The Single Sign-On certificate for HighQ Hub is due to expire on 19 March 2026. Our team will install and activate the new certificate on 15 March during this maintenance window.
If your organisation uses Active Directory Federation Services (AD FS) for SSO, you will need to update your AD FS federation metadata after the new certificate has been deployed.
No customer action is needed if you use TR Account Authentication or do not use AD FS for SSO.
Posted on Feb 25, 2026 - 07:46 CST
Legal Tracker Monthly Windows Patching Mar 21, 2026 09:00-17:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Jan 28, 2026 - 14:26 CST
Jan 28, 2026 - 14:26 CST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 21, 2026 - 10:00 CDT
Mar 21, 2026 - 10:00 CDT
Scheduled -
"Tracker will be undergoing maintenance and unavailable on Saturday 03/21/2026 , from 9:00 AM PST to 5:00 PM PST."
Mar 21, 2026 - 10:00 CDT
Mar 21, 2026 - 10:00 CDT
Legal Tracker Monthly Windows Patching Apr 25, 2026 09:00-17:00 CDT
Update -
We will be undergoing scheduled maintenance during this time.
Jan 28, 2026 - 14:28 CST
Jan 28, 2026 - 14:28 CST
Update -
We will be undergoing scheduled maintenance during this time.
Apr 25, 2026 - 10:00 CDT
Apr 25, 2026 - 10:00 CDT
Scheduled -
"Tracker will be undergoing maintenance and unavailable on Saturday 04/25/2026 , from 9:00 AM PST to 5:00 PM PST."
Apr 25, 2026 - 10:00 CDT
Apr 25, 2026 - 10:00 CDT
Legal Tracker Monthly Windows Patching May 23, 2026 09:00-17:00 CDT
We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2026 - 10:52 CST
Posted on Jan 22, 2026 - 10:52 CST
Legal Tracker Monthly Windows Patching Jun 20, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 06/20/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:29 CST
Posted on Jan 28, 2026 - 12:29 CST
Legal Tracker Monthly Windows Patching Jul 25, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 07/25/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:43 CST
Posted on Jan 28, 2026 - 12:43 CST
Legal Tracker Monthly Windows Patching Aug 22, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 08/22/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:45 CST
Posted on Jan 28, 2026 - 12:45 CST
Legal Tracker Monthly Windows Patching Sep 19, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 09/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:47 CST
Posted on Jan 28, 2026 - 12:47 CST
Legal Tracker Monthly Windows Patching Oct 24, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 10/24/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:50 CST
Posted on Jan 28, 2026 - 12:50 CST
Legal Tracker Monthly Windows Patching Nov 21, 2026 10:00-18:00 CST
"Tracker will be undergoing maintenance and unavailable on Saturday 11/21/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:52 CST
Posted on Jan 28, 2026 - 12:52 CST
Legal Tracker Monthly Windows Patching Dec 19, 2026 10:00-18:00 CST
"Tracker will be undergoing maintenance and unavailable on Saturday 12/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:56 CST
Posted on Jan 28, 2026 - 12:56 CST