All Systems Operational

Westlaw Operational
Westlaw US Operational
Westlaw Canada Operational
Westlaw UK Operational
Westlaw ANZ Operational
Westlaw Japan Operational
Westlaw International Operational
CoCounsel Legal Operational
CoCounsel Core - US Operational
CoCounsel Core - CAN Operational
CoCounsel Core - UK Operational
CoCounsel Core - AU Operational
CoCounsel Core - EU Operational
CoCounsel for Word Operational
CoCounsel Drafting Operational
Practical Law Operational
Practical Law US Operational
Practical Law Canada Operational
Practical Law UK Operational
Practical Law ANZ Operational
CLEAR Operational
CLEAR Operational
CLEAR API Operational
CLEAR Batch Operational
Legal Tracker Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Legal Tracker - UAE Operational
HighQ Operational
APAC HighQ (Collaborate) Operational
CAN HighQ (Collaborate) Operational
EMEA HighQ (Collaborate) Operational
OFFSHORE HighQ (Collaborate) Operational
UAE HighQ (Collaborate) Operational
UK HighQ (Collaborate) Operational
UK HighQ (Publisher) Operational
USA HighQ (Collaborate) Operational
USA Gov HighQ (Collaborate) Operational
Contract Express Operational
APAC Contract Express Operational
CAN Contract Express Operational
EMEA Contract Express Operational
OFFSHORE Contract Express Operational
UAE Contract Express Operational
UK Contract Express Operational
USA Contract Express Operational
Self-Service Portal Operational
Self-Service Portal Operational
Legal Learning Hub Operational
Legal Learning Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Legal Tracker Monthly Windows Patching Oct 24, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 10/24/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:50 CST

Legal Tracker Monthly Windows Patching Nov 21, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 11/21/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:52 CST

Legal Tracker Monthly Windows Patching Dec 19, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 12/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:56 CST

Oct 17, 2026

No incidents reported today.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

CoCounsel Core EU – File Upload, Download, and Database Creation Unavailable
Resolved - This incident has been resolved.
Oct 14, 18:14 CDT
Investigating - We are currently investigating this issue.
Oct 14, 16:57 CDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Westlaw US and UK - Deep Research latency and errors
Resolved - This incident has been resolved.
Oct 8, 11:13 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 11:00 CDT
Investigating - We are currently investigating an issue with Deep Research Westlaw US and UK that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.
Oct 8, 09:08 CDT
CoCounsel and CoCounsel New Experience Latency and Errors
Resolved - This incident has been resolved.
Oct 8, 11:12 CDT
Update - We are continuing to investigate this issue.
Oct 8, 10:20 CDT
Update - We are continuing to investigate this issue.
Oct 8, 10:06 CDT
Update - We are continuing to investigate this issue.
Oct 8, 09:53 CDT
Investigating - We are currently investigating this issue.
Oct 8, 09:49 CDT

Oct 7, 2026

No incidents reported.

Oct 6, 2026

Westlaw US - Deep Research and AI Assisted Research latency and errors
Resolved - This incident has been resolved.
Oct 6, 13:23 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 11:44 CDT
Identified - We have identified the issue and have applied a fix for Deep Research, and Deep Research prompts are now functioning as expected. We are continuing to work on resolving issues with AI Assisted Research in Westlaw US
Oct 6, 11:17 CDT
Investigating - We are currently investigating an issue with Deep Research and AI Assisted Research in Westlaw US that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.
Oct 6, 10:39 CDT
Investigating issue affecting UAE (ZAE1) region
Resolved - The issue affecting the UAE North (ZAE1) region has been resolved. Between approximately 11:55 UTC and 14:50 UTC, some HighQ functionality may have been affected for customers hosted in this region, including workflow and other features that rely on connected services, and you may also have experienced slower than usual response times. This was caused by a regional network connectivity issue. Connectivity has been restored and services are operating normally.

We are continuing to investigate the underlying cause with our infrastructure teams. We apologise for any inconvenience.
Oct 6, 10:10 CDT
Investigating - We are investigating an issue affecting the UAE North (ZAE1) region that began at approximately 11:55 UTC. Some functionality may be affected or delayed for customers hosted in this region.
Oct 6, 08:08 CDT

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

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