All Systems Operational

Westlaw Operational
Westlaw US Operational
Westlaw Canada Operational
Westlaw UK Operational
Westlaw ANZ Operational
Westlaw Japan Operational
Westlaw International Operational
CoCounsel Legal Operational
CoCounsel Core - US Operational
CoCounsel Core - CAN Operational
CoCounsel Core - UK Operational
CoCounsel Core - AU Operational
CoCounsel Core - EU Operational
CoCounsel for Word Operational
CoCounsel Drafting Operational
Practical Law Operational
Practical Law US Operational
Practical Law Canada Operational
Practical Law UK Operational
Practical Law ANZ Operational
CLEAR Operational
CLEAR Operational
CLEAR API Operational
CLEAR Batch Operational
Legal Tracker Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Legal Tracker - UAE Operational
HighQ Operational
APAC HighQ (Collaborate) Operational
CAN HighQ (Collaborate) Operational
EMEA HighQ (Collaborate) Operational
OFFSHORE HighQ (Collaborate) Operational
UAE HighQ (Collaborate) Operational
UK HighQ (Collaborate) Operational
UK HighQ (Publisher) Operational
USA HighQ (Collaborate) Operational
USA Gov HighQ (Collaborate) Operational
Contract Express Operational
APAC Contract Express Operational
CAN Contract Express Operational
EMEA Contract Express Operational
OFFSHORE Contract Express Operational
UAE Contract Express Operational
UK Contract Express Operational
USA Contract Express Operational
Self-Service Portal Operational
Self-Service Portal Operational
Legal Learning Hub Operational
Legal Learning Hub Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Legal Tracker Monthly Windows Patching Oct 24, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 10/24/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:50 CST

Legal Tracker Monthly Windows Patching Nov 21, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 11/21/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:52 CST

Legal Tracker Monthly Windows Patching Dec 19, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 12/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:56 CST

Oct 21, 2026

No incidents reported today.

Oct 20, 2026

Workspace and File Issues Affecting the new CoCounsel experience in the US
Resolved - This incident has been resolved.
Oct 20, 16:25 CDT
Update - We are continuing to investigate this issue.
Oct 20, 15:52 CDT
Update - Login access is available. We are continuing to investigate issues affecting workspaces and files in the new CoCounsel experience in the US.
Oct 20, 15:48 CDT
Update - We are continuing to investigate this issue.
Oct 20, 15:48 CDT
Investigating - We are currently experiencing an issue with our CoCounsel service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Oct 20, 15:17 CDT
CoCounsel now UK and EU Chats and uploads are failing
Resolved - This incident has been resolved.
Oct 20, 07:17 CDT
Update - Issues are due to an ongoing issue in Google's europe-west2 region: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
Oct 20, 05:39 CDT
Investigating - Cocounsel now UK and EU Chats and uploads are failing
We are working on troubleshooting the issue on a TRT call
Oct 20, 02:47 CDT

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

CoCounsel Core EU – File Upload, Download, and Database Creation Unavailable
Resolved - This incident has been resolved.
Oct 14, 18:14 CDT
Investigating - We are currently investigating this issue.
Oct 14, 16:57 CDT

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

Westlaw US and UK - Deep Research latency and errors
Resolved - This incident has been resolved.
Oct 8, 11:13 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 8, 11:00 CDT
Investigating - We are currently investigating an issue with Deep Research Westlaw US and UK that is resulting in prompts timing out and not returning results. Teams are engaged and actively troubleshooting the issue.
Oct 8, 09:08 CDT
CoCounsel and CoCounsel New Experience Latency and Errors
Resolved - This incident has been resolved.
Oct 8, 11:12 CDT
Update - We are continuing to investigate this issue.
Oct 8, 10:20 CDT
Update - We are continuing to investigate this issue.
Oct 8, 10:06 CDT
Update - We are continuing to investigate this issue.
Oct 8, 09:53 CDT
Investigating - We are currently investigating this issue.
Oct 8, 09:49 CDT

Oct 7, 2026

No incidents reported.

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