All Systems Operational

Westlaw Operational
Westlaw US Operational
Westlaw Canada Operational
Westlaw UK Operational
Westlaw ANZ Operational
Westlaw Japan Operational
CoCounsel Core Operational
CoCounsel Core Operational
CoCounsel Drafting Operational
CoCounsel Drafting Operational
Practical Law Operational
Practical Law US Operational
Practical Law Canada Operational
Practical Law UK Operational
Practical Law ANZ Operational
CLEAR Operational
CLEAR Operational
CLEAR API Operational
CLEAR Batch Operational
Legal Tracker Operational
Legal Tracker - US Operational
Legal Tracker - AUS Operational
Legal Tracker - UK Operational
Legal Tracker - GER Operational
Legal Tracker - CAN Operational
Legal Tracker - UAE Operational
HighQ Operational
APAC HiqhQ (Collaborate) Operational
APAC HiqhQ (Publisher) Operational
CAN HiqhQ (Collaborate) Operational
CAN HiqhQ (Publisher) Operational
EMEA HiqhQ (Collaborate) Operational
EMEA HiqhQ (Publisher) Operational
OFFSHORE HiqhQ (Collaborate) Operational
OFFSHORE HiqhQ (Publisher) Operational
UAE HiqhQ (Collaborate) Operational
UAE HiqhQ (Publisher) Operational
UK HiqhQ (Collaborate) Operational
UK HiqhQ (Publisher) Operational
USA HiqhQ (Collaborate) Operational
USA HiqhQ (Publisher) Operational
Contract Express Operational
APAC Contract Express Operational
CAN Contract Express Operational
EMEA Contract Express Operational
OFFSHORE Contract Express Operational
UAE Contract Express Operational
UK Contract Express Operational
USA Contract Express Operational
Self-Service Portal Operational
Self-Service Portal Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Legal Tracker Monthly Windows Patching Apr 25, 2026 09:00-17:00 CDT

Update - We will be undergoing scheduled maintenance during this time.
Jan 28, 2026 - 14:28 CST
Update - We will be undergoing scheduled maintenance during this time.
Apr 25, 2026 - 10:00 CDT
Scheduled - "Tracker will be undergoing maintenance and unavailable on Saturday 04/25/2026 , from 9:00 AM PST to 5:00 PM PST."
Apr 25, 2026 - 10:00 CDT

Legal Tracker Monthly Windows Patching May 23, 2026 09:00-17:00 CDT

We will be undergoing scheduled maintenance during this time.
Posted on Jan 22, 2026 - 10:52 CST

Legal Tracker Monthly Windows Patching Jun 20, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 06/20/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:29 CST

Legal Tracker Monthly Windows Patching Jul 25, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 07/25/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:43 CST

Legal Tracker Monthly Windows Patching Aug 22, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 08/22/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:45 CST

Legal Tracker Monthly Windows Patching Sep 19, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 09/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:47 CST

Legal Tracker Monthly Windows Patching Oct 24, 2026 10:00-18:00 CDT

"Tracker will be undergoing maintenance and unavailable on Saturday 10/24/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:50 CST

Legal Tracker Monthly Windows Patching Nov 21, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 11/21/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:52 CST

Legal Tracker Monthly Windows Patching Dec 19, 2026 10:00-18:00 CST

"Tracker will be undergoing maintenance and unavailable on Saturday 12/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:56 CST
Apr 19, 2026

No incidents reported today.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026
HighQ USA2 Outage
Resolved - This incident has been resolved.
Apr 11, 19:10 CDT
Monitoring - Systems are online. We are monitoring performance and error rates.
Apr 11, 16:47 CDT
Update - The primary fix has been implemented and systems are coming back online.
Apr 11, 13:47 CDT
Identified - The issue has been identified and a fix is being implemented.
Apr 11, 11:01 CDT
Investigating - We are currently investigating this issue.
Apr 11, 09:11 CDT
Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026
Service Disruption for HighQ Customers Hosted in UK Datacentre
Resolved - This incident has been resolved.
Apr 7, 08:33 CDT
Update - Our provider has resolved the connectivity issue impacting our UK datacentre, and all services are now operational. Root cause details are not yet available. We will provide further information if required. This incident is now closed.
Apr 7, 08:33 CDT
Update - We are actively working with the provider to resolve the UK datacentre connectivity issue. While there is no new update at this time, we will share further information as soon as possible.
Apr 7, 08:14 CDT
Investigating - One of our UK datacentres is currently inaccessible and we are actively engaging with the provider. All customers hosted at this location are impacted.
Apr 7, 07:44 CDT
Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

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