Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific legal products.
Investigating - Westlaw Japan AI-Assisted Research Skill Not Available
In some cases the Westlaw Japan AI Research Skill may not be properly showing in the CoCounsel Library. If the issue persists after logging out and back in, please contact Japan customer service.
一部の方でCoCounselのライブラリにWestlaw Japan AIリサーチスキルが表示されない事象を確認しています。再ログイン後も事象が続く場合は、担当窓口までお知らせください。ご不便をおかけして申し訳ございません。
Jun 03, 2026 - 20:16 CDT
In some cases the Westlaw Japan AI Research Skill may not be properly showing in the CoCounsel Library. If the issue persists after logging out and back in, please contact Japan customer service.
一部の方でCoCounselのライブラリにWestlaw Japan AIリサーチスキルが表示されない事象を確認しています。再ログイン後も事象が続く場合は、担当窓口までお知らせください。ご不便をおかけして申し訳ございません。
Jun 03, 2026 - 20:16 CDT
Westlaw
Degraded Performance
Westlaw US
Operational
Westlaw Canada
Operational
Westlaw UK
Operational
Westlaw ANZ
Operational
Westlaw Japan
Degraded Performance
CoCounsel Legal
Operational
CoCounsel Core
Operational
CoCounsel for Word
Operational
CoCounsel Drafting
Operational
Practical Law
Operational
Practical Law US
Operational
Practical Law Canada
Operational
Practical Law UK
Operational
Practical Law ANZ
Operational
CLEAR
Operational
CLEAR
Operational
CLEAR API
Operational
CLEAR Batch
Operational
Legal Tracker
Operational
Legal Tracker - US
Operational
Legal Tracker - AUS
Operational
Legal Tracker - UK
Operational
Legal Tracker - GER
Operational
Legal Tracker - CAN
Operational
Legal Tracker - UAE
Operational
HighQ
Operational
APAC HiqhQ (Collaborate)
Operational
APAC HiqhQ (Publisher)
Operational
CAN HiqhQ (Collaborate)
Operational
CAN HiqhQ (Publisher)
Operational
EMEA HiqhQ (Collaborate)
Operational
EMEA HiqhQ (Publisher)
Operational
OFFSHORE HiqhQ (Collaborate)
Operational
OFFSHORE HiqhQ (Publisher)
Operational
UAE HiqhQ (Collaborate)
Operational
UAE HiqhQ (Publisher)
Operational
UK HiqhQ (Collaborate)
Operational
UK HiqhQ (Publisher)
Operational
USA HiqhQ (Collaborate)
Operational
USA HiqhQ (Publisher)
Operational
Contract Express
Operational
APAC Contract Express
Operational
CAN Contract Express
Operational
EMEA Contract Express
Operational
OFFSHORE Contract Express
Operational
UAE Contract Express
Operational
UK Contract Express
Operational
USA Contract Express
Operational
Self-Service Portal
Operational
Self-Service Portal
Operational
Legal Learning Hub
Operational
Legal Learning Hub
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Legal Tracker Monthly Windows Patching Jun 20, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 06/20/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:29 CST
Posted on Jan 28, 2026 - 12:29 CST
Legal Tracker Monthly Windows Patching Jul 25, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 07/25/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:43 CST
Posted on Jan 28, 2026 - 12:43 CST
Legal Tracker Monthly Windows Patching Aug 22, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 08/22/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:45 CST
Posted on Jan 28, 2026 - 12:45 CST
Legal Tracker Monthly Windows Patching Sep 19, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 09/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:47 CST
Posted on Jan 28, 2026 - 12:47 CST
Legal Tracker Monthly Windows Patching Oct 24, 2026 10:00-18:00 CDT
"Tracker will be undergoing maintenance and unavailable on Saturday 10/24/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:50 CST
Posted on Jan 28, 2026 - 12:50 CST
Legal Tracker Monthly Windows Patching Nov 21, 2026 10:00-18:00 CST
"Tracker will be undergoing maintenance and unavailable on Saturday 11/21/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:52 CST
Posted on Jan 28, 2026 - 12:52 CST
Legal Tracker Monthly Windows Patching Dec 19, 2026 10:00-18:00 CST
"Tracker will be undergoing maintenance and unavailable on Saturday 12/19/2026, from 9:00 AM PST to 5:00 PM PST."
Posted on Jan 28, 2026 - 12:56 CST
Posted on Jan 28, 2026 - 12:56 CST