Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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Service has been restored and chat performance is back to normal in all regions, including AIAR UK.
Posted Feb 12, 2026 - 12:00 CST
Update
The issue causing unresponsive/slow chat has been resolved. Chat services are operating normally. we continue investigating the issue for AIAR UK, AIAR for other regions is operational
Posted Feb 12, 2026 - 10:40 CST
Update
Unresponsive or slow chat may negatively impact skills execution - We are currently investigating this issue.
Posted Feb 12, 2026 - 09:48 CST
Investigating
We are currently investigating this issue.
Posted Feb 12, 2026 - 08:56 CST
This incident affected: CoCounsel Core (CoCounsel Core).
