Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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The issue with the AI Deep Research feature with our Westlaw Advantage service is now resolved.
Posted Feb 05, 2026 - 18:54 CST
Update
We are continuing to investigate this issue.
Posted Feb 05, 2026 - 15:08 CST
Investigating
We are currently experiencing an issue with the AI Deep Research feature with our Westlaw Advantage service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Feb 05, 2026 - 14:52 CST
This incident affected: CoCounsel Core (CoCounsel Core) and Westlaw (Westlaw US).
