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Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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CoCounsel and Westlaw Advantage AI Deep Research Incident
Incident
Report for Thomson Reuters Legal
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Update
We are continuing to monitor for any further issues.
Monitoring
A fix has been implemented and we are monitoring the results.
Investigating
We are currently experiencing an issue with our CoCounsel and Westlaw Advantage AI Deep Research service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
This incident affects: CoCounsel Legal (CoCounsel Core - US) and Westlaw (Westlaw US).