CoCounsel and Westlaw AI Research Timing Out Intermittently

Incident Report for Thomson Reuters Legal

Resolved

This incident has been resolved.
Posted Feb 24, 2026 - 06:19 CST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 23, 2026 - 13:53 CST

Investigating

We are currently investigating this issue.
Posted Feb 23, 2026 - 13:28 CST
This incident affected: CoCounsel Core (CoCounsel Core) and Westlaw (Westlaw US).