Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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Our provider has resolved the connectivity issue impacting our UK datacentre, and all services are now operational. Root cause details are not yet available. We will provide further information if required. This incident is now closed.
Posted Apr 07, 2026 - 08:33 CDT
Update
We are actively working with the provider to resolve the UK datacentre connectivity issue. While there is no new update at this time, we will share further information as soon as possible.
Posted Apr 07, 2026 - 08:14 CDT
Investigating
One of our UK datacentres is currently inaccessible and we are actively engaging with the provider. All customers hosted at this location are impacted.
Posted Apr 07, 2026 - 07:44 CDT
This incident affected: HighQ (UK HiqhQ (Collaborate), UK HiqhQ (Publisher)).
