CoCounsel now UK and EU Chats and uploads are failing

Incident Report for Thomson Reuters Legal

Resolved

This incident has been resolved.

Posted Oct 20, 2026 - 07:17 CDT

Issues are due to an ongoing issue in Google's europe-west2 region: https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj

Posted Oct 20, 2026 - 05:39 CDT

Cocounsel now UK and EU Chats and uploads are failing
We are working on troubleshooting the issue on a TRT call

Posted Oct 20, 2026 - 02:47 CDT

This incident affected: CoCounsel Legal (CoCounsel Core - UK, CoCounsel Core - EU).