Welcome to the Thomson Reuters Legal Product Status page – your centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products. This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
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Resolved - A fix has been implemented, and the issue has now been resolved.
Posted Nov 18, 2025 - 09:06 CST
Investigating
Investigating - We are currently experiencing an issue with our CLEAR, CLEAR API, CLEAR Batch service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.
Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Nov 18, 2025 - 07:51 CST
This incident affected: CLEAR (CLEAR, CLEAR API, CLEAR Batch).
