Welcome to the Thomson Reuters Legal Product Status page – your centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products. This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific legal products.
Get email notifications whenever Thomson Reuters Legal creates, updates or resolves an incident.
Get text message notifications whenever Thomson Reuters Legal creates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
Empathize with those affected and let them know everything is operating as normal.
Posted Jul 15, 2025 - 16:19 CDT
Monitoring
Let your users know once a fix is in place, and keep communication clear and precise.
Posted Jul 15, 2025 - 16:09 CDT
Identified
As you continue to work through the incident, update your customers frequently.
Posted Jul 15, 2025 - 16:15 CDT
Investigating
When your product or service isn’t functioning as expected, let your customers know by creating an incident. Communicate early, even if you don’t know exactly what’s going on.
