P2 - INC0099279 - CoCounsel Core - Draft Skill Unavailable for the UK and EU Regions

Incident Report for Thomson Reuters Legal

Resolved

This incident has been resolved.
Posted Nov 22, 2025 - 17:01 CST

Investigating

Investigating - We are currently experiencing an issue with the Draft skill feature with our CoCounsel 2.0 service impacting the UK and EU regions, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience.

Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.
Posted Nov 21, 2025 - 12:38 CST
This incident affected: CoCounsel Core (CoCounsel Core).