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AI Assisted Research Disruption

Incident Report for Thomson Reuters Legal

Resolved

AI assisted research features are now operational
Posted Mar 31, 2026 - 00:03 CDT

Investigating

We are currently conducting several updates which may result in service downtime for AI assisted research features. We expect systems will be restored shortly - thank you for your patience.
Posted Mar 30, 2026 - 19:28 CDT
This incident affected: Practical Law (Practical Law US, Practical Law Canada, Practical Law UK, Practical Law ANZ), CoCounsel Legal (CoCounsel Core - US), CoCounsel for Word (CoCounsel Drafting), and Westlaw (Westlaw US, Westlaw Canada, Westlaw UK, Westlaw ANZ).