Welcome to the Thomson Reuters Legal Product Status page – This is the centralized resource for real-time visibility into the performance and availability of all Thomson Reuters legal products.
This portal provides updates on service status, ongoing incidents, scheduled maintenance, and performance issues across our legal product suite. Our goal is to keep you informed with timely, accurate information so you can plan your work accordingly.
For proactive notifications, subscribe to updates to receive alerts about status changes and incidents affecting your specific legal products.
The issue affecting access to Dashboards has been resolved. Service has been restored and customers should now be able to access Dashboards as normal.
Posted Mar 30, 2026 - 11:07 CDT
Update
We are continuing to investigate this issue.
Posted Mar 30, 2026 - 10:30 CDT
Investigating
Some customers hosted in the USA and UK regions are experiencing unavailability of Dashboards in HighQ. This is under investigation by the operations team.
Posted Mar 30, 2026 - 09:01 CDT
This incident affected: HighQ (UK HiqhQ (Collaborate), USA HiqhQ (Collaborate)).
