CoCounsel US issues with login and skill execution

Incident Report for Thomson Reuters Legal

Resolved

This incident has been resolved.

Posted Feb 06, 2026 - 13:24 CST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2026 - 12:20 CST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2026 - 12:18 CST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2026 - 11:16 CST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2026 - 09:23 CST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2026 - 08:01 CST

Update

We are continuing to investigate this issue.

Posted Feb 06, 2026 - 07:56 CST

Investigating

We are currently investigating this issue.

Posted Feb 06, 2026 - 07:55 CST

This incident affected: CoCounsel Core (CoCounsel Core).